Legal
Terms of Use
What the service does, what you are responsible for, and what we do not promise.
What the service does
GrowthHack Social collects material from the sources you specify, prepares post drafts from it and publishes them on schedule to the social networks you connected. By default every post passes through your review, and the decision to publish is yours. The service publishes what you or your AI agent (via an API token with the “Approve posts” permission) approved, as well as features you explicitly enabled: channel auto-publishing, auto-comments under your posts (with or without AI rewriting), and AI agent replies in comments under your posts (via an API token with the “Reply to comments” permission). Responsibility for what gets published stays yours.
Your account
You are responsible for keeping your password safe and for actions taken under your account. By registering you confirm that you are at least 18 years old and that the email address you provided belongs to you. When you sign up — by email, with Google or through an invitation to someone else's project — you accept these Terms and the Privacy Policy with a single checkbox; without it the account is not created. Accounts created before this checkbox was added keep the acceptance given when they signed up — nothing needs to be ticked again.
Social accounts
You connect the social networks yourself — only the networks you choose to connect — and can disconnect them at any time. By connecting an account you allow the service to publish on your behalf content that has been approved or configured for automated publishing, and to read publication statistics. For networks connected through the Postproxy broker, Postproxy stores the access token and we never receive it. Each platform's own rules continue to apply — complying with them remains your responsibility.
Publication content
Texts are prepared by a language model, but responsibility for what is published is yours. A model can get facts wrong — check what you or your AI agent approve. Where you enabled automated publication, auto-comments or automated agent replies, content goes out without manual confirmation each time.
You may not use the service to:
- publish unlawful content;
- send spam or run mass automated activity;
- impersonate another person or organization;
- circumvent the limits of the platforms you publish to;
- publish, store or process sexually explicit content, nudity, or any other adult (NSFW) material — the service may not be used for any NSFW purpose.
Limits
The number of publications and platform requests is limited by the platforms' own rules and by your project settings. The service respects these limits; if a limit is exhausted, publication is rescheduled rather than lost.
What we do not promise
The service is provided “as is”. We do not guarantee uninterrupted operation: it depends on the availability of the connected networks, model providers and our infrastructure. We do not guarantee audience growth, reach or sales — the result depends on your content and your market.
We are not liable for lost profit or indirect damages related to use of the service, nor for the actions of platforms, including the blocking of your account on their side.
Termination
You can delete your account at any time. We may suspend access if these terms are broken or if actions harm the service and other users; we will tell you the reason by email.
Subscription and payment
The service works on a subscription. Available plans and current prices are shown on the pricing page and in your account. Each plan has explicit limits for credits, projects and team members.
Promo codes. A promo code gives a percentage discount on the subscription price. Enter it in your account before checkout: the discounted price is shown before payment, and the code is carried over to the payment page automatically. Promo codes do not stack with one another; each code has its own validity period and limits.
How you are charged. The subscription renews automatically once per paid period until you cancel it. It applies only to card payments in USD handled by the payment provider Creem; card details are processed by them, never reach us and are not stored by us. Receipts and charge history come from them as well.
Cancellation. You can cancel at any time from your account via the Creem portal (“Manage subscription”). Cancelling does not cut the subscription off immediately: you keep the paid period to its end.
If a payment fails. The subscription is not renewed for a new paid period until the payment succeeds.
Refunds. If the service did not work through our fault, or a charge went through by mistake, write to support@growthhack.social — we will look into it and refund. Consumer rights that cannot be limited by contract are not limited by this text.
Price changes. We notify you by email in advance about a price increase for an active subscription, and it takes effect from the next period — you have time to cancel. We will not silently charge more than you agreed to.
Card payments are processed by Creem (Merchant of Record). You can cancel your subscription at any time from your account via the Creem portal; the paid period simply runs out.
Governing law and disputes
These terms are governed by the law of the Emirate of Dubai and the federal law of the United Arab Emirates. The parties will try to resolve disputes by correspondence at support@growthhack.social before going to court.